Privacy Policy

Effective Date: Apr 1, 2026

At Andaman Hood Cleaning, we are committed to protecting your privacy. This SMS privacy policy explains how we collect, use, and protect your information when you interact with us via text messaging (SMS/MMS).

1. Information we collect

When you opt in to receive SMS messages from Andaman Hood Cleaning, we may collect the following personal information:

  • Your name (if provided)
  • Your mobile phone number and email address
  • Any information you provide in your message responses
  • Message delivery and interaction data (e.g., timestamps, status)

2. How we collect your information

We collect information directly from you when:

  • You enter your phone number into a web form
  • You interact with and/or provide one of our staff members your contact information
  • You opt in through a booking or registration form

3. The types of SMS information we send

We use your SMS data to send the following types of information:

  • To schedule and confirm appointments
  • Respond to your inquiries, questions and/or support requests
  • Provide photos and/or videos of the work completed
  • Send promotional or marketing messages (only with prior consent)

4. Sharing your information

Andaman Hood Cleaning does not sell or share your SMS opt-in data with third parties for their marketing purposes.

We may share your information with trusted service providers who help us deliver our SMS messaging services, such as:

  • SMS gateway providers
  • Phone carriers
  • Customer support platforms

These vendors are contractually obligated to keep your information secure and only use it to provide services to Andaman Hood Cleaning.

5. Your choices & rights

You can opt out of SMS messages at any time by replying “STOP” to any message. After you opt out, you will no longer receive text messages from us unless you opt in again. 

To request access to or deletion of your SMS-related data, please contact us at:   

6. Data security and retention

We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.

7. Changes to this policy

We may update this SMS privacy policy periodically. If we make material changes, we’ll notify you via SMS. Continued use of our SMS service indicates your acceptance of the revised policy.

8. Contact us

If you have any questions about this policy or your SMS data, please contact us at:

Andaman Hood Cleaning

Email: info@andamanhoodcleaning.com

Phone: (704) 850-6402